Terms & Conditions

WELCOME
Please review the following basic terms that govern your use of and purchase of, products from our e-commerce store, from here mentioned as, "site". Please note that your use of our site constitutes your agreement to following and being bound by those terms (the "agreement").

PAYMENT
We accept most major Credit Cards and PayPal. We no longer accept American Express.

SHIPPING
Expect between 1-4 business days for order processing, and 7-10 business days for fulfillment. 

Order processing will be the capturing of payment.

Order fulfillment will be the boxing of your order with tracking sent.

International orders are often subject to customs fees by the destination country's government. Defend Hawai'i is not responsible for these charges or fees.

If you place an order with an incorrect address, please reach us at contact@defendhawaii.com with your correct address as soon as possible. We will do our best to modify your order in a timely manner. Once your order is fulfilled, we are unable to redirect your package or refund shipping costs. 

RETURN POLICY

Please report any damaged, incorrect, or missing items to contact@defendhawaii.com within 48 hours of delivery so we may appropriately remedy the issue for you. 

We do not offer returns and exchanges for non-damaged merchandise at this time. Customers are highly encouraged to reference product descriptions and sizing guides available online before ordering. 

COLORS
We have made every effort to display as accurately as possible the colors of our products that appear on our e-commerce online store. However, as the actual colors you see will depend on your monitor, and/or phone, we cannot guarantee that your display of any color will be 100% accurate.

QUESTIONS AND CONCERNS
If you have ANY questions about your online order or concerns in regard to our policies, please email us at contact@defendhawaii.com

USPS concerns or order tracking issues: Please contact your local post office first, if they can't provide you the information necessary, please feel reach out to us.

MAHALO FOR YOUR BUYING LOCAL BY LOCALS.

WE APPRECIATE YOU!

TEAM DEFEND HAWAI'I

SHOP.DEFENDHAWAII.COM